PAYMENTS: We accept payments by VISA, MASTERCARD, DISCOVERY,
AMERICAN EXPRESS and eCHECKS. We also take payments through
PayPal
OUT OF STOCK OR LOW QUANTITY PRODUCTS:Please be advised, on
occasion there are products which become out of stock or do not have the total quantity in
stock for the order you want to place. You will still be able to place this order. Products
listed, are in stock at the time of listing, but sometimes become unavailable or low stock.
If you purchase a product that has less quantity then needed for your order, We will have
the product shipped to you directly from the manufacture. If a product number becomes
unavailable we will contact you within twenty four (24) hours, (normal business hours
9:00am - 5:00pm est. Monday through friday) to give you the option to either wait for the
product to return to stock or request a refund if you prefer.
SHIPPING:Products are shipped within one business day unless the product
is out of stock. Out of stock products may be shipped directly from the manufacturer or will
be back ordered. You will be informed if it is back ordered and given the choice of being
given a refund or wait for stock to be replenlished. All products that have FREE SHIPPING in
their listing Ship Free to all 50 United States only, for our US buyers. Please allow 7-10 days
for delivery. Please allow up to 48 hours before receiving a tracking number. We will email you
your tracking number.
INTERNATIONAL ORDERS:Products are shipped within one business day unless the product
is out of stock. Out of stock products may be shipped directly from the manufacturer or will
be back ordered. You will be informed if it is back ordered and given the choice of being
given a refund or wait for stock to be replenlished. International rates are a flat rate shipping.
Please allow 7-10 days for delivery. Please allow up to 48 hours before
receiving a tracking number. We will email you your tracking number.
RETURN POLICY:Return Policy:
We want you to be 100% satisfied with your purchase. If you find one with any defect you can return them for
a full refund minus the shipping cost.
All returns must have a RMA# (RETURN MERCHANDISE AUTHORIZATION) from us to be accepted.
Terms
-Return or refund can take up to 4 weeks to process.
-Original receipt and Invoice # required for any return and refund.
-All returns must have a RMA# (RETURN MERCHANDISE AUTHORIZATION) from us to be accepted.
-All items must be including the original box, packaging, and accessories.
How We Process Returns:
Please read instruction below.
1. Open a new support ticket (you will need to log into your account).
2. Select the order from the dropdown menu and the RMA return/exchange department.
3. Once our Return Department received your submission, they will review and contact you back with an RMA number. (NOTE: You will need this number to include in with return package. Any package return to us without the RMA number will not get process.)
4. Once you received an RMA number from us, please have this number included in with your return package.
RETURN MERCHANDISE AUTHORIZATION RMA#:To open a Return Merchandise
Authorization RMA# Please login to your account page at:
Login
Goto "My Account". Or in the left column of your store page, find
the Returns box, Click the "Return a Product" link Click the view button on the
order you would like to returnUnder the product discription you will find the red
print stating,[Need to return this product?] Please click on thisFill out the
necessary information neededsubmit your requestReturned items need an
RMA#. |
